Claims & support
We’re here when it matters most
Report a claim, find out what to do after an incident, or get help with your policy.
If anyone is hurt or in danger, call 911 first. Report the claim to us once everyone is safe.
After an incident
Four steps to take
Make the scene safe
Check for injuries and call 911 if anyone is hurt. Set out warning devices and move to safety if you can.
Document everything
Take photos, exchange details with other drivers and collect witness names. Do not admit fault at the scene.
Report the claim
Send us a claim notice with as much detail as you have. You can add documents and photos later.
We guide you through it
An adjuster contacts you to review the facts, explain next steps and keep you updated until the claim is resolved.
Report a claim
Send us a claim notice
Tell us what happened. The more detail you share now, the faster an adjuster can help.
What to have ready
- Your policy number and named insured
- Date, time and exact location of the incident
- Driver, truck and trailer involved
- Names and contact details of other parties and witnesses
- Police report number, if one was filed
- Photos of the scene, vehicles and any cargo
Policy support
How can we help with your policy?
Choose a topic and send us the details. We will route your request to the right person.